FAQ

The majority of our weight loss patients opt for our $55/month Virtual membership, as many insurance companies do not cover weight loss visits. Even with our 3-month minimum commitment, this membership offers significant savings compared to the cost of a single visit charged to insurance.

Download Spruce app.

We offer more affordable alternatives to brand-name medications if insurance coverage is not available. Your provider can discuss these options with you.

For instance, Compounded Semaglutide obtained from a compounding pharmacy typically falls within the range of $220 to $325.

Similarly, Compounded Tirzepatide, when sent to a compound pharmacy, may range from $200 to $450 per month, depending on the dosage.

Your provider will thoroughly review all of this information during your appointment.

Yes, we do offer Phentermine as an appetite suppressant if you and your provider determine it to be the most suitable option for you. Please note that an in-person appointment is required every 12 months, and providers must have a DEA license in MO to prescribe Phentermine.

If no providers are listed, it means we don’t have anyone in that state accepting new patients at the moment. However, please keep checking back, and follow us on Facebook for updates as we add more providers and locations.

You can visit our FAQ page or call/text us at (573) 814-1170

To cancel your membership, simply message us in Spruce or text/call (573) 814-1170 and our Billing Department will take care of that for you.

Big Tree Memberships auto renew. If you have questions regarding your membership, simply message us in Spruce or text/call (573) 814-1170 , and someone on our customer care team will be happy to assist you.

For your virtual appointment, your provider will call you through Spruce. Please ensure you have the app open a few minutes before your scheduled appointment time. If your provider is running a few minutes late, don’t worry—just hang tight, and they will connect with you as soon as possible.

To schedule an appointment, you can call or text us at (573) 814-1170, or send us a message on Spruce, and we’ll assist you in scheduling with your provider.

Yes, we do. Please note that we currently do not accept insurance.

Name brand medications are commercially produced by pharmaceutical companies under a specific brand name and undergo stringent testing and regulatory approval processes. They contain the active ingredient(s) along with other inert substances. In contrast, compounded medications are individually prepared by pharmacists or specialists according to a specific patient’s needs, allowing for customization in dosage strength, form, and ingredient composition. Compounded medications are not mass-produced like name brand drugs and can contain the same active ingredient(s) as their generic equivalents, but they are tailored to meet individual patient requirements.

You don’t pay by the visit. We require members to make a 3 month minimum commitment and all your appointments are included. If you are unsure about committing to a membership, please utilize our consult ($45, which can be credited to your first month of membership if you sign up)

There are two options available:

• Virtual Plan: $100/month for two people.
• In-Person Plan (Missouri only): $135/month for two people.

Two people in the same family can join the program under either plan.